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Buyer policy

How buyers should behave — and how to protect yourself.

Version 1.0 Effective: January 1, 2026 Last updated: September 16, 2026

On this page

  • Your responsibility
  • Verifying listings
  • Communicating with sellers
  • Safe transactions
  • Reporting fraud
  • Payment safety
  • Reviews

Your responsibility

As a buyer you agree to use the marketplace lawfully and honestly: genuine enquiries, no time-wasting or harassment, and no attempts to deceive sellers about items, payments or delivery.

Verifying listings

Listing details are provided by sellers. Verify what matters to you before paying — condition, authenticity, compatibility, history and price. Ask questions through messages.

Communicating with sellers

Communicate politely and on the platform. Agree on the price, meeting place and handover terms in writing before you commit.

Safe transactions

Meet in safe public places, inspect the item, and only pay through methods you trust. Never pay deposits or gift cards to unseen sellers, and never share OTP codes or passwords.

Reporting fraud

If you are being scammed or suspect fraud, stop contact and report it immediately through the report button or the Report abuse page. Provide messages and evidence; this helps us act and protect others.

Payment safety

Use secure payment methods and keep records. Where we offer protected checkout, use it. Do not send money in ways that cannot be traced or reversed.

Reviews

Leave honest reviews based on real experience. Do not review before the transaction, and do not use reviews as a threat or a bribe. See the Reviews policy.

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Questions about this policy? Contact us.

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